Trusted by businesses across Malaysia

Retail & F&B Real Estate Manufacturing Professional Services E-Commerce Education
Everything You Need

One Platform. Every Tool Your Business Needs.

Replace 6–8 separate subscriptions with a single Bitrix24 workspace. Save money and work smarter.

💼

CRM & Sales Pipeline

Track every lead, deal and contact from first touch to closed won. Automate follow-ups and never miss an opportunity.

  • Unlimited leads & contacts
  • Visual Kanban pipeline
  • Automated email & SMS follow-up
  • Sales analytics & forecasting

Tasks & Projects

Manage workloads with Gantt charts, Kanban boards, time tracking and Scrum sprints — all inside one platform.

  • Gantt & Kanban views
  • Time tracking & workload
  • Recurring tasks & templates
  • Agile Scrum support
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Team Communication

Chat, video call, and collaborate — no more switching between WhatsApp, Zoom and email. Everything is in one feed.

  • Group & private chats
  • HD video conferencing
  • Activity feeds & workgroups
  • Mobile app (iOS & Android)
👥

HR & People Management

Manage leave, attendance, onboarding workflows and employee directories without a separate HR system.

  • Leave & attendance tracking
  • Employee self-service portal
  • Onboarding workflows
  • Company org chart
📄

Documents & Drive

Store, share and co-edit documents online with built-in version control. Integrates with Google Drive and OneDrive.

  • Online document editor
  • Version history
  • Google Drive / OneDrive sync
  • Access-controlled sharing
🤖

Automation & AI

Build no-code workflows that trigger actions automatically — saving your team hours of repetitive admin every week.

  • No-code automation builder
  • AI-powered CoPilot assistant
  • Trigger-based business rules
  • 1000+ app integrations
Why FusionETA?

Your Local Bitrix24 Expert — Not Just a Reseller

Anyone can sell you a licence. We make Bitrix24 work for your Malaysian business, start to finish.

🇲🇾

Local Support in BM & English

Speak to a real human who understands Malaysian business culture, SST requirements and local workflows.

Fast Onboarding — Live in 24 Hours

We configure your workspace, migrate your data and train your team so you're productive from day one.

🔧

Custom Workflows & Integrations

Need Bitrix24 to talk to your accounting system or e-commerce store? Our team handles custom builds.

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Best Pricing — No Hidden Costs

We pass on partner pricing and help you choose the right plan, so you never overpay for features you don't need.

500+
Businesses using Bitrix24 in Malaysia
24h
Average setup & go-live time
60%
Average saving vs separate tools
10M+
Bitrix24 users worldwide
Transparent Pricing

Pick the Plan That Fits Your Business

All plans include our local onboarding support. Contact us for custom enterprise quotes.

Standard
RM 5,000
per year
Bitrix24 Standard licence
CRM & sales pipeline
Tasks & project management
Team chat & video calls
HR & attendance tracking
Automation rules
100 GB cloud storage
50 users included
⚠️

Licence only — no services included. These packages cover the Bitrix24 subscription licence only and exclude customisation, training and support services. Contact us to add these as separate engagements.

Prices in MYR. Billed annually. Need on-premise hosting or a larger user count? Contact us for a custom quote →

Customer Stories

What Malaysian Businesses Say

Hundreds of companies across Malaysia use Bitrix24 to run their operations every day.

★★★★★

"We replaced three separate tools — our old CRM, project app and chat — with Bitrix24. FusionETA set everything up in one day and our sales team was fully trained by the end of the week."

AH
Ahmad Hafiz
Sales Director, KL Property Firm
★★★★★

"The HR module alone saves us hours every month on leave tracking. Simon at FusionETA helped us customise the onboarding workflow to match our exact process."

NR
Nurul Rashidah
HR Manager, Penang Manufacturing
★★★★★

"As a small F&B chain we weren't sure Bitrix24 was for us — but FusionETA showed us how to use it for inventory follow-ups and staff scheduling. Game changer."

TK
Tan Keat Heng
Owner, F&B Group, JB
Platform Comparison

Bitrix24 vs Odoo — How Do They Compare?

Evaluating both platforms? Here's why Malaysian businesses consistently choose Bitrix24 over Odoo.

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Predictable Flat-Fee Pricing

Bitrix24 charges a flat fee per plan, not per user. As your team grows, your cost stays the same — unlike Odoo's per-seat model that scales linearly with every hire.

📱

WhatsApp & Telegram Built-In

Bitrix24 natively integrates WhatsApp and Telegram directly into your CRM. For Malaysian businesses where these channels are primary touchpoints, this is a major advantage over Odoo.

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Enterprise Security — No Extra Apps

IP restrictions, SSO and MFA are all built into Bitrix24. Odoo requires marketplace apps for these features — adding cost and complexity for compliance-driven organisations.

Our Verdict
Bitrix24 wins 5 out of 6 categories

Across pricing, CRM, communication, automation, and security — Bitrix24 delivers more built-in value for Malaysian SMEs without hidden marketplace costs.

Pricing & Support ✓ Bitrix24
CRM & Sales ✓ Bitrix24
Communication ✓ Bitrix24
Automation ✓ Bitrix24
Security ✓ Bitrix24
See Full Comparison →
6 categories · Updated April 2026
Implementation Guides

Bitrix24 Guides for Your Industry

Step-by-step guides showing how to configure Bitrix24 for specific industries — so your team hits the ground running.

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Flooring Industry

Material Control for Supply & Installation

How to use Bitrix24's Product Catalog, Quotes, Deal pipeline, and Inventory Management to control materials across flooring projects — including handling stock shortfalls and leftover materials after installation.

🇬🇧 Read in English 🇨🇳 阅读中文版
📋

More Industry Guides Coming Soon

We're building guides for retail, F&B, professional services, and more. Contact us if you'd like a guide for your specific industry.

Request a guide →
FAQ

Frequently Asked Questions

Is Bitrix24 really free?

Yes — Bitrix24's free plan supports unlimited users with core CRM, tasks, chat and 5 GB storage. Paid plans unlock automation, advanced analytics, HR tools and more storage.

Why buy through FusionETA instead of directly?

Buying through FusionETA gives you local onboarding, training in Bahasa Malaysia or English, custom configuration and ongoing support — all at the same or better price than buying direct.

How long does setup take?

Most businesses are live within 24 hours. For complex setups involving data migration or custom integrations, allow 3–5 business days.

Can I migrate from my current CRM?

Yes. We support data migration from Salesforce, HubSpot, Zoho, Excel spreadsheets and most other CRM platforms. We handle the entire migration for you.

Does Bitrix24 work on mobile?

Absolutely. Bitrix24 has fully featured iOS and Android apps so your team can access CRM, tasks, chat and approvals from anywhere.

What if I need customisation or integrations?

FusionETA offers custom development services — from API integrations with accounting software to bespoke automation flows. Contact us to discuss your requirements.

Ready to Transform How Your Business Works?

Join hundreds of Malaysian businesses already running on Bitrix24 with FusionETA support.

💬 WhatsApp Us