📋 Bitrix24 Implementation Guide

Material Control for
Your Flooring Business

A complete guide to managing flooring materials — from quoting to delivery — using Bitrix24's Product Catalog, CRM pipeline, and Inventory Management.

Four Layers of Material Control

Bitrix24 manages materials across four connected layers. Together they give you complete visibility — from quoting to site completion — with automatic stock tracking throughout.

📦

Product Catalog

Your master list of all flooring materials — tiles, vinyl, carpet, timber, adhesives, underlay — with pricing, units, and stock tracking per warehouse.

📝

Quotes (Estimates)

Build client quotations with materials + labour. System shows current stock availability so you can spot shortfalls before committing.

🔁

Deal Pipeline

Materials are reserved when added to a deal. When the deal is won, Bitrix24 automatically deducts stock — no manual write-off required.

🏭

Inventory Management

Handle stock receipts (new purchases), returns (leftover materials from site), transfers between warehouses, and stocktake adjustments.

The Standard Project Flow

Follow these steps for every flooring supply and installation project to keep your materials and costs under control.

1
📦 Product Catalog

Set Up Your Materials Master List

Before anything else, ensure all your materials are in the Product Catalog with the correct unit of measure (m², box, roll, litre), price types, and stock tracking enabled per warehouse.

Organise by category (Hard Flooring, Soft Flooring, Adhesives & Accessories) for easy searching. Set a standard overage factor — typically 10–15% extra — to account for cuts and waste during installation. This should already be built into the quantity you quote.

2
📝 Quote / Estimate

Build the Quote After Site Measurement

After measuring the site, create a Quote (Estimate) in CRM. List all materials with quantities (already including your overage allowance) plus installation labour as a service line.

At this stage, Bitrix24 shows you available stock vs. reserved quantities for each product. This is your first check for potential stock shortfalls — before any commitment is made. If materials are short, flag it to purchasing now.

Once approved by the client, the quote converts into a Deal and then an Invoice.

3
🔁 Deal Pipeline

Stock is Reserved, Then Auto-Deducted

When products are added to a Deal, Bitrix24 moves that quantity into reserved status. The material is still in the warehouse but earmarked for this project — other deals see a reduced available balance.

When the deal moves to Won, Bitrix24 automatically deducts the reserved quantity from your warehouse balance. No manual write-off is needed. This is handled by the system at the point of deal closure.

Your pipeline view effectively doubles as a forward stock commitment report — you can see at any time how much stock is reserved across all active deals.

4
🏭 Inventory Management

Dispatch Materials to Site

When materials are physically loaded onto the vehicle or delivered to site, create a Transfer document (Type M) to move stock from your main warehouse to a virtual "Site / Van Stock" warehouse. This keeps your records accurate at all times.

The project manager or installer can reference the Deal's product list directly as the picking list — everything that was quoted is right there.

Handling Insufficient Stock & Oversupply

In the flooring business, material quantities are rarely perfect. Here's how Bitrix24 handles both common scenarios.

⚠️
Insufficient Stock

Not Enough Materials on Hand

More material needed than available in warehouse

This happens when a large project requires more material than currently in stock — a backorder situation. The deal's reserved quantity will show as exceeding available stock, alerting purchasing to act.

  • Deal shows material shortage in product lines
  • Purchasing team raises order with supplier
  • New materials physically arrive at warehouse
  • Create a Stock Receipt document (Type A) to add stock into the warehouse
  • Balance is restored — project can proceed
💡 Tip: Add a custom field "Materials Status" on the Deal (values: Sufficient / Partially Available / Backorder Required) so the project manager always knows the stock situation at a glance — no need to check inventory separately.
📦
Oversupply

Leftover Materials After Installation

Common — especially for tiles, vinyl, and carpet

Flooring installations almost always produce offcuts, unused boxes, or surplus rolls. Since the deal is already Won and stock auto-deducted, leftovers need to be brought back into the system.

  • Installation completed — materials remain on site
  • Installer brings leftover materials back to warehouse
  • Create a Stock Return document (Type R) for the returned quantities
  • Stock balance increases — materials available for future projects
  • Note the source deal on the document for traceability
💡 Tip: Track remnants as a separate product variant (e.g. "Vinyl Plank — Remnant") at a reduced price. Returned offcuts are then identifiable and can be offered to smaller residential jobs, turning waste into revenue.
🔧
Mid-Project Adjustment

Additional Materials Needed During Installation

Sometimes the site reveals unexpected conditions — uneven subfloor, hidden damage, or a client requesting an area extension. If more materials are needed after the deal is Won:

1. Additional Purchase
Create a new Stock Receipt (Type A) when extra materials are purchased and received.
2. Revise the Invoice
Add the additional product rows to the existing Invoice to capture the extra cost and keep billing accurate.

Inventory Document Types

Knowing which document to use in each situation is key to keeping your stock records accurate.

Type Document Name When to Use in Flooring Projects
A Stock Receipt New materials received from supplier; replenishment when stock runs short mid-project; initial stock loading when you first set up Bitrix24.
S Stock Adjustment Periodic stocktake corrections; resolving system discrepancies found during physical count. Not for routine project use.
M Transfer Moving materials from the main warehouse to a site or vehicle (van stock). Also used when materials move between job sites.
R Stock Return Leftover / unused materials brought back from site after installation is complete. The deal is already Won, so this return restores balance for future projects.
D Write-off Genuinely damaged, broken, or expired materials with no recovery value. Not for installed materials — those are automatically handled when the deal is Won.
⚠️ Important: Materials consumed during installation are never manually written off. Bitrix24 automatically deducts them when the deal reaches Won stage. The Write-off (D) document is only for materials that are genuinely lost, damaged, or scrapped.

Complete Project Workflow

From the first client call to post-installation stock reconciliation.

📞

Client Enquiry Received

Create a Deal in CRM to track the project from day one.

📐

Site Measurement

Measure the area. Note subfloor conditions and material specifications required.

📝

Build Quote (with overage allowance)

Create Estimate in CRM. List all materials with 10–15% overage built into quantities. Check stock availability against each product line. Flag any shortfall to purchasing immediately.

Client Approves → Convert to Invoice

Quote converts to a confirmed Deal + Invoice. Materials move to Reserved status in the warehouse.

⚠️

Stock Check — Sufficient?

Review reserved vs. available quantities.

❌ Insufficient Stock Order from supplier → Create Stock Receipt (A) when materials arrive → Stock restored → Continue
✅ Stock Sufficient Proceed directly to scheduling and dispatch
🚚

Dispatch Materials to Site

Create Transfer document (M) from main warehouse to Site/Van Stock. Installer uses Deal product list as picking list.

🔨

Installation Completed

Project done. Deal moves to Won. Bitrix24 automatically deducts all materials from warehouse balance.

📦

Post-Installation Stock Reconciliation

Check for leftover materials on site.

📦 Leftover Materials Return to warehouse → Create Stock Return document (R) → Balance restored for future use
✅ No Leftovers Project fully closed. Invoice payment tracked in CRM.

Tips for Flooring Businesses

📐

Build Overage Into Every Quote

Always include 10–15% extra for tiles (more for patterns), and 5–10% for vinyl and carpet. Build this multiplier into your standard quoting process so it's never forgotten.

🏷️

Track Remnants Separately

Create "Remnant" variants of your main products (e.g., "Vinyl Plank — Remnant") at reduced prices. Returned offcuts from site can be listed and offered to smaller residential jobs.

🔔

Set Reorder Points

Set minimum stock levels on fast-moving items (standard tiles, adhesives, underlay) so the system alerts purchasing before a project is blocked by a stock shortfall.

📋

Use the Deal as a Picking List

The Deal's product list in Bitrix24 contains everything quoted. Installers can refer directly to it when loading the van — no separate picking document needed.

🏭

Set Up a Van / Site Warehouse

Create a virtual "Van Stock" or "Site" warehouse. Use Transfer documents when loading materials onto a vehicle. This gives you real-time visibility of stock out in the field.

🚫

Never Write-Off Installed Materials

A common mistake. Materials that were installed are automatically handled when the Deal is Won. Write-offs are only for genuinely damaged or scrapped materials.

Need Help Setting This Up?

FusionETA specialises in Bitrix24 implementation for businesses in Malaysia. We'll configure your Product Catalog, deal pipeline, inventory management, and automation rules — so your team can focus on the job, not the system.

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